SHOP POLICIES

Buddie has been thoroughly tested by our friends and family but to ensure its safety, this toy meets the consumer product safety commission's requirements of the ASTM F963, EN 71 and SOR/2011. Our number one goal, is you and your child's happiness! 

1:ORDERS

We are working hard to manufacture buddies in a timely manner but since we are a small company and want to make sure every one is perfect, please allow 2-3 weeks for your buddie's arrival.

If for some reason you need one sooner, please leave us a note before placing your order. We will do our best to meet your needs. 

2:SHIPPING

For online retail purchases, shipping is included! (Continental US only) For wholesale orders, please contact us for details.

 

 

3:GIFT SHIPPING

We would be happy to send Buddie as a gift for you. Please leave a note before placing your order stating that it is a gift and we will be sure to leave the price off the packing slip and can include a personal note if you choose. 

4:RETURNS

We always hope that you will be happy with your buddie but if for some reason you need to return it, please be sure to include:

 

• your packing slip with a note explaining the issue
• whether you would like to exchange or return
• your contact information 

 

We will do our best to meet your needs in a timely manner. 

FAQs

CAN I WASH BUDDIE?

We do our best to keep buddie clean during the manufacturing process but as anything you buy for your baby, we recommend washing buddie before giving him to your child.  You can either wash with soap and warm water or run buddie through your dishwasher.

IS BUDDIE DURABLE?

Buddie has gone through rigorous testing which included numorous stress tests to define its breaking point. We are confident that buddie can withstand whatever your baby can dish out. Even though the material is extremely durable, we do not recommend giving buddie to your pets and if ever you notice a broken surface or loose piece, please remove buddie from your child's toy rotation.  

DOES BUDDIE HAVE A SCENT?

Yes! Buddie has a vanilla oil mixed into the elastomer that is FDA approved and safe for your baby.  

WHY ARE THERE HOLES ON BUDDIE?

The large hole underneath and the small hole on buddie's head assist in the molding process but they also allow for increased airflow so buddie can dry easily after washing

WHY IS BUDDIE NO LONGER TRANSLUCENT?

When we first started molding buddie, we loved the look of the translucent material. Unfortunately, in order to maintain clarity you cannot recycle or regrind material. Since Buddie is difficult shape to mold, we were throwing away a lot of "deformed" toys and wasting a lot of unused material. So in order to reduce the amount of waste and keep our process as "green" as possible, we decided to make the colors opaque. Rest assured, the opacity is the only thing that has changed on buddie, he still has the same great material and scent that we all love. 

© 2022 by Buddie Toys, LLC. 

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